InviBloom

Cancellation and Refund Policy

Effective date: August 18, 2026

Overview

InviBloom provides digital invitation creation and publishing services. This Policy applies to payments made through invibloom.com and should be read with our Terms and Conditions.

Cancellation before payment

You may cancel the checkout process at any time before completing payment. If payment has not been successfully processed, no order is created and no cancellation charge is imposed by us.

No cancellation after payment

Once payment is successfully completed, InviBloom begins providing the digital publishing service immediately and makes the invitation link available. A successfully paid order cannot be cancelled after this point.

No-refund policy

All successful payments are final and non-refundable. We do not provide full or partial refunds after payment, including in the following cases:

  • you change your mind or purchase by mistake;
  • you do not use, publish, share, or continue using the invitation;
  • you select the wrong template, language, colour, content, or other option;
  • your event is cancelled, postponed, relocated, or otherwise changed;
  • you are dissatisfied with content, media, or event details supplied by you;
  • a guest does not receive, open, or respond to a link shared through a third-party messaging service; or
  • your account or invitation is restricted because you violated our Terms and Conditions.

This no-refund policy does not limit any consumer right or remedy that cannot lawfully be excluded under applicable law.

Failed, pending, or reversed payments

A transaction shown as failed or pending that does not create a successful InviBloom order is not a completed purchase. If your account was debited for such a transaction, Razorpay, your bank, or your payment provider may automatically reverse it according to their processing timelines. This reversal is handled by the payment network and is not a refund from InviBloom.

If payment is shown as successful but your invitation is not published, contact us with your account email and Razorpay payment ID so we can verify the payment and help complete publication. Never send your card number, bank password, OTP, UPI PIN, or other payment credentials.

Duplicate or unauthorised transactions

If you believe a transaction was duplicated or unauthorised, contact us and your bank or payment provider promptly. We will review the order and payment records and cooperate with the payment provider's applicable dispute process. Any remedy will be provided only where required by law or the payment provider's binding dispute decision.

Custom services

A custom invitation or other individually agreed service may have its own scope, milestones, cancellation terms, and payment schedule. Those terms will be communicated before payment and will control if they differ from this Policy.

Contact

For payment-status or policy questions, contact:
VABDUL RAHMAN, trading as Eleganza Info Tech (InviBloom)
Email: info@eleganzainfotech.com
Website: invibloom.com